Responsible for the supervision of the Academy office/administration, training planning and tracking as well as the education of Kamalaya wellness receptionists, including product knowledge, standards and operating procedures. The Academy Manager also plans and keeps track of training plans and tests conducted by the Academy education team, ensuring all relevant materials are updated and available.
Spa Receptionist is responsible for meet and greet customers, checking in customers as they arrive for their scheduled appointments. Handling payments and customer records.
Spa Manager is responsible for overseeing the smooth operation of the spa, manages a spa's finances, employees and ensures the highest standards of service.
Drive and lead the team to ensure a high standard of treatments, cleanliness and motivation within the team