Experience:                 
Some experience in reception or front office procedures in an office or hotel. 

Qualifications:            
Bachelor of Business Administration preferred. Must be computer literate. Some knowledge of accounting or financial recording is a distinct advantage. Certificates for all courses attended and qualifications attained will be required to support and verify application.

Special Skills:              
Highly organized, with great attention to detail. Must be able to communicate with people of different cultures and ethnicities.  Good interpersonal skill and service mind.

Age:                           
26 years or more

English proficiency:    
Very good, written and spoken
 
Main Responsibilities:
Operational

1. To answer the telephone promptly and according to the Association policy.
2. To welcome all members / visitors / guests to the office and address their needs appropriately in professional manner.
3. To handle filing and trace all Association correspondence.
4. To be responsible for the security and maintenance of all Association files.
5.  Maintain regular and effective communication with work colleagues.
6. To provide the Association Directors with relevant operational information as requested.
7. To ensure that all visitors / guests / members are offered refreshments on arrival and continuously as is appropriate.
8. Maintain Association records regarding messengers, courier companies, postal services, petty cash payments in a timely manner and in accordance with Association policy.
9. To make appointments for Association Directors as may be requested.
10. To ensure the work Area and Meeting Room are in clean and tidy manner at all times.
11. Ensure all office supplies as required to enable performance of duties in a professional manager are available and in sufficient stock so as not to impede business operations.
12. Report all required repairs to Supervisor.
13. Report equipment failure, damage of Association furnishings or missing items to Association Directors both verbally and via specified log book.
14. Provide assistance to persons in an emergency evacuation.
15. To maintain a high standard of hygiene and sanitation throughout all service areas.
16. To report any health and safety hazards to the Association Directors.

1. To ensure that all relevant reports are completed in a timely manner.
2. To oversee the timely completion of tasks according to deadlines.
3. To deal swiftly and responsibly with communications while ensuring the speedy distribution of documents to the relevant people.

1. To report for duty punctually wearing attire suitable for position and status.
2. To provide a courteous and professional service at all times.
3. To maintain good working relationships with colleagues and members
4. To maintain a professional management profile at all times
5. To have a complete understanding of and adhere to the Association’s objectives.
6. To maintain a high standard of personal appearance and hygiene at all times.
7. To have a complete understanding of the Association’s constitution.

1. To support all Association events & training sessions as requested and deemed appropriate by the Association Manager.
2. To assist in the building of an efficient team by taking an active interest in the Association and its activities.

1. To carry out any other reasonable duties and responsibilities as assigned by the Association Directors.