05 April 2017 09:46

Job Responsibilities:

  • Support the Spa operations of MGM, including adherence of cleanliness as well as hygiene and safety standards and ensure the functionality and maintenance of all equipment in the treatment areas

  • Perform Spa treatments to guests as assigned

  • Thoroughly conduct guest’s health assessment before each treatment

  • Before greeting and escorting guest to the treatment room, check the treatment room in regards to cleanliness, lighting, smell and functionality of the massage bed, shower area and standard set-up

  • Before starting the treatment, reconfirm guest’s treatment selection(s), areas to avoid, allergies & injuries, and areas of focus

  • Maintain cleanliness and stocking of treatment rooms

  • Observe guest reactions and report frequently to superiors ensuring guest needs are exceeded

  • Handle or elevate guest complaints in an expedient and effective manner

  • Assist the Spa Receptionists or Spa Attendants as needed during peak periods

Job Requirements:

  • 2 years’ experience in similar capacity in a 5 star luxury Hotel or Casino Resort environment

  • High school diploma or equivalent preferred

  • Possess Massage therapist diploma, and be competent in performing a variety of different massages and body treatments.

  • Good interpersonal skills; able to effectively address concerns, challenges and needs with superiors and peers

  • Fluent in English, Mandarin and Cantonese preferable

  • Basic working knowledge of Opera and Microsoft Office, SpaSoft and/or Zenoti booking software.

    How to apply:
    Please submit your full resume to ernestodias@mgm.mo
    Tel: +853 8802 3549 / +853 8802 1222
    Website: jobs.mgm.mo